Terms of service

Genaura is an online store providing premium Gen Z streetwear.

• We reserve the right to modify these terms at any time. Your continued use of our website constitutes acceptance of any changes.

. Eligibility & Account Information

• You must be at least 18 years old or have parental consent to use this website.

• You agree to provide accurate and complete billing and contact information.

• Genaura is not responsible for incorrect shipping details provided by customers.

 Product & Pricing Policy

• We strive for accuracy in product descriptions, images, and prices, but errors may occur.

• Prices are subject to change without prior notice.

• Discounts, sales, and offers may have specific terms that must be followed.

 Order Processing & Shipping

• Orders are processed within 3-4 business days after payment confirmation.

• Shipping times vary based on location, and we are not responsible for delays caused by courier services.

• Customers must provide a valid address and contact details for successful delivery.

 Returns & Refunds

• We offer returns and refunds but no replacements (Refer to our Return & Refund Policy for details).

• Customers must request a return within 2 days of receiving the product.

• Refunds will be processed within 2-3 days after we receive the returned item.

 Limitation of Liability

• Genaura is not responsible for any damages, losses, or injuries resulting from the use of our products.

• We do not guarantee that our website will be error-free, uninterrupted, or secure at all times.